Frequently Asked Questions (FAQs)

Disability FAQ
Information on disability eligibility, the application process, rechecks, and more.

General FAQ
Answers to general SURS questions that are frequently asked in our Call Center.

Insurance FAQ
A resource for members on plan changes, dependent qualifications, and premium rates.

Retirement FAQ
Answers for members regarding when you can retire, what you need to do, and how long it will take.

Retirement Savings Plan FAQ
Information on RSP Providers and funds.

Separation Refund FAQ
Information on the application process and the differences between separation refunds in the Traditional, Portable, and Self-Managed Plans.