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IT Service Management

IT Service Management

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Posted: 
December 28, 2018

The deadline for this RFP has been extended to February 18, 2019. Please refer to the updated schedule for more information.

The State Universities Retirement System (SURS) is seeking an ITIL compliant IT Service Management solution.

Document Name Date
Pages
IT Service Management RFP December 28, 2018
32
Question and Answer Document January 31, 2019
18

Schedule

Description Date
Quiet Period Begins December 28, 2018
RFP Issued December 28, 2018
Deadline for Responder Questions January 25, 2019
Response to Questions January 31, 2019
RFP Responses Due 4:30 p.m. CST February 18, 2019
Evaluation and Candidate Interviews February 18 - February 28,2019
Anticipated Project Start Date March 15, 2019
All dates subject to change at SURS discretion