Main duties:
- Analyze data submitted by SURS members, employers, and reciprocal systems
- Determine eligibility and compliance with Illinois Pension Code
- Process, calculate and approve retirement claims
- Calculate and approve Final Average Earnings (FAE) bills
- Provide customer service to SURS stakeholders
- Correspond via email and phone with SURS employers and reciprocal systems
- Participate actively as a member of the Retirement Team
Desirable Credentials and Qualifications:
- Bachelor’s degree in related field, or associate’s degree and at least one year of customer service experience, or high school diploma with three years of customer service related experience
- Detail oriented
- Strong mathematical background
- Excellent written and verbal communication skills
- Excellent customer service skills
- Enjoy working in a team environment
Benefits:
- Insurance benefits, including medical, vision and dental
- Participation in SURS retirement plan
- Paid vacation, sick leave and 11 paid holidays
- Business casual attire
Apply for this Position
Applicants should submit a completed SURS application, current resume, and a dated cover letter to MSRCareers@surs.org.
SURS is an Equal Opportunity Employer.