IT Technical Associate – System Operator

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Main Duties:

  • Determines sequence of operations by studying production schedule
  • Prepares equipment for operations by accessing software in computer; loading paper into printers and plotters; and preparing for output
  • Starts operations by entering commands
  • Maintains operations by monitoring error and stoppage messages; observing peripheral equipment; entering commands to correct errors and stoppages; reloading paper; making adjustments in process; notifying supervisor for additional resources
  • Documents problems and actions by completing production logs
  • Resolves user problems by answering questions and requests entered via Team Dynamix
  • Ensures operation of equipment by completing preventive maintenance requirements and tests; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; and evaluating new equipment and techniques
  • Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; and verifying receipt of supplies
  • Protects operations by keeping information confidential
  • Contributes to team effort by working as part of project teams as necessary

Desirable Credentials and Qualifications:

  • Requires an associate degree or its equivalent


  • Insurance benefits, including medical, vision and dental
  • Participation in SURS retirement plan
  • Paid vacation, sick leave and 11 paid holidays
  • Business casual attire

Apply for this Position

Applicants should submit a completed SURS application, current resume, and a dated cover letter to

This position is 100% in-office time. Applicants are subject to a background check as terms of hire.

SURS is an Equal Opportunity Employer.